See what our satisfied clients have to say…
"Justin and his team just completed installing a new heat pump. They did an excellent job. The turnaround was prompt. We are extremely happy and would recommend A.J.R. to anyone needing this type of service. Again thanks."
- Ben P.
"Great as usual!"
- Charles E.
" The service went well. They were very flexible which I liked."
- Laura K.
"The service was outstanding. We have been using them for years for years and have never had a problem. They go out of their way to make sure the customer is happy. We have also found that their prices are in the same ballpark as others, but you get a lot more from them. They are also courteous and never try to gouge you. I would recommend them to anybody."
- Deniz S.
"The service has been very well. They are very prompt and efficient. They have always been able to solve any problems that day so I don't have to go without heating or Air Conditioning."
- Judith K.
"They did a great job, cleaned up, and finished up on time. Good company."
- Ron H. in Glen Burnie, MD
"The guys were respectful. I had a concern about the old system and they addressed it during the new installation even though it meant a little more work for them. They did it without complaining. They were polite and considerate."
- Matthew B. in Linthicum Heights, MD
"Easy to work with, honest, fast, and great pricing."
- Ari B. in Baltimore, MD
"Very quick turnaround, very flexible and great customer service."
- Forrest S. in Owings Mills, MD
"They were wonderful, from the owner, Mr. Popp, Kristen in the office and both of the young men who installed my new heat pump, they were professional, friendly and more than knowledgeable. I have heat and it's wonderful. I would highly recommend AJR Heating Air Conditioning and Refrigeration for any one needing their help."
- Shelly D. in Pasadena, MD
"James (owner) took excellent care of me. He lived up to all of his promises and ensured after the job was finished that I was completely satisfied! I purchased a two-zone TRANE high ER system. I LOVE IT... It is so quiet you cannot hear it run at all."
- Bill H. in Ellicott City, MD
"We found them to be knowledgeable and prompt as well as efficient. They came in with a price and were more than comparable with the other estimates that we received. No pushing, no beating the consumer up. We intend to use them for our air conditioning as well."
- Robert G. in Halethorpe, MD
"I could go on forever about this company. It was an absolute winner for my family and I. They go out of their way to do the job right the first time. If anyone out there is reading my post to help them decide on using AJR, I would say stop looking at other companies and choose AJR now. They were honest, friendly, on time, experienced. I was more than pleased, and I know you would be too. I had a whole house system replaced, and they were just great people to deal with."
- William G. in Severn, MD
"Very pleasant, very responsive, and very knowledgeable."
- Tom P. in Woodbine, MD
"The technician explained what he was doing and also explained possible causes of my AC problems. He also gave me useful tips on how to look after my AC unit."
- Bert C. in Reisterstown, MD
"The crew was very efficient and did a great job."
- Patricia A. in Catonsville, MD
"They were on fast, time and extremely efficient. I would absolutely use them again."
- Lucia W. in Pikesville, MD
"Very professional installation team. I replaced a very old heat pump system with a new one that is eligible for the tax credit. The team arrived on time, took the time to answer my questions and explained what work they were performing. There were options on where components could be located and these were discussed with me and we were able to determine the optimal locations (new thermostat and power connections). I am very happy with my system and would recommend them to anyone."
- Kenneth H. in Edgewater, MD
"I was very impressed with the service; I got a call before the tech came out. He came in and went right to work. Did not waste one minute on something trivial in order to jack up the bill. He worked very quickly and got right to our problem. The labor rates were very reasonable. I would certainly use this company again if we experience any other problems. I am also considering them for a future project that we have."
- Bridgette H. in Dundalk, MD